They have customer semi-obsession, but just a selected big customers ( most SP500 and governments ) and I can't think of a company that offers what IBM does ( t

They have customer semi-obsession, but just a selected big customers ( most SP500 and governments ) and I can't think of a company that offers what IBM does ( the full spectrum, not just a subset). So after getting in, they don't need to be good, they just need to not be too awful.