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Yes, delivering a better product is light. Delivering an equal or worse product but forcing your customers to pay you anyways is dark.
by Simon_says 8y ago
Yes, delivering a better product is light. Delivering an equal or worse product but forcing your customers to pay you anyways is dark.
- woah 8y agoWhat about delivering a product in a way that makes it impossible for anyone else to attempt to deliver a better product than you? For example, there might be a smart search algorithm researcher who could make a better search engine than Google, if given access to their data. But without the data, it doesn’t matter how good their algorithms are, the search will be worse. Googles moat is so good that it precludes the very existence of viable competing services. Is this a dark moat or a light moat?
- mattnewport 8y ago> Googles moat is so good that it precludes the very existence of viable competing services. So how do you explain the existence of viable competing services? Plenty of people have switched to DuckDuckGo and while it still has a tiny fraction of Google's market share it appears to be viable and growing. Microsoft still operates Bing. Again its market share is tiny but at this point I imagine they continue to operate it because it is somewhat viable and not just for strategic reasons.