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> They don't really seem to have done anything particularly novel This just shows a lack understanding. They did something extremely novel: actually make the s
by askafriend 8y ago
> They don't really seem to have done anything particularly novel
This just shows a lack understanding. They did something extremely novel: actually make the software work the way humans need it to. HN trivializing anything it doesn't understand gets tiring.
Eric Yuan was the founding engineer of WebEx where he stayed for 14 years, even after the acquisition by Cisco.
He left Cisco to finish what he started at WebEx because he knew Cisco wasn't doing what needed to be done and it was clear that every other piece of video conferencing software out there was terrible too.
Talk to people who've evaluated the software in the market today and anyone who's tried all of the conferencing solutions will tell you that Zoom is head and shoulder above the rest, including Google Hangouts.
Here's a choice quote from an interview he gave:
"I got to this point in life by never giving up on my inspiration — which has always been to build a video communications solution that people will love. This has been a long-time passion of mine. I was born in mainland China. I first envisioned Zoom while I was a college student in China in the late ‘80s, and would take over 10-hour (each way) train rides to visit my girlfriend (now my wife). My desire for an easier way to see her face-to-face without the arduous travel became the impetus for my long path from student to entrepreneur. In 1997 I immigrated to San Jose, CA and secured a position as one of the founding engineers at a small start-up called Webex. I stayed with Webex for the next 14 years, and proudly grew the team I managed from 10 engineers to more than 800 worldwide, and contributed to revenue growth from $0 to more than $800M. In speaking with Webex customers, I realized that the solution suffered from some deep flaws due to its older architecture, particularly a lack of usability, reliability, and video quality. Simply put, it was hard to use and it didn’t work. I knew that Cisco needed to rebuild Webex from the ground up – from the back-end architecture to the user interface to the sales model. I told Cisco leadership, but they didn’t listen. I struck out on my own in 2011, and, fortunately, dozens of Webex’s most talented and visionary engineers soon joined me. Together we spent the next two years building Zoom 1.0, a unified video and web conferencing software that ran seamlessly across mobile, desktop devices, and conference room systems. Since then we’ve developed the product into the best video communications software in the world and built a global team of over 1,100 passionate people."
Full interview here: https://thriveglobal.com/stories/tips-from-the-top-one-on-one-with-eric-yuan-founder-ceo-of-zoom/ https://thriveglobal.com/stories/tips-from-the-top-one-on-on...
- mattnewport 8y agoI didn't mean to understate the value of "just" executing better. That's exactly why I think Zoom is interesting. In tech I think people often overestimate the value of a novel idea and underestimate the value of consistently good execution. I don't think Zoom has succeeded through feature innovation but by implementing features better than the competition and making something that "just works". That doesn't mean I think their achievement is somehow less impressive or that they don't have a great product. Quite the opposite in fact.
- askafriend 8y agoFair! I mis-interpreted the spirit of your original comment.
- jjeaff 8y agoI understood your meaning. Although I'm not sure what their tech looks like. It could very well be that they have invented many novel ways to maintain the level of quality that they do. If it was just UI that was better, I would say ya, nothing novel. But they also seem to serve up better and cleared streams than other software I have tried.
- tsurkoprt 8y agoSo he was founding engineer of WebEx, build the team, build the product, but the product was not good enough because "of its older architecture, particularly a lack of usability, reliability, and video quality" !?! Wasn't that his responsibility as VP of WebEx ?
- taude 8y agoOnce Cisco bought, it sounds like a lot of control was removed from his hands? New company (Cisco) didn't want to invest in what they thought was a mature product that serviced the market well enough?
- agsamek 8y agoI'm sorry you were downvoted for an interesting remark. It resonates with me that sometimes you are stuck within a structure that was created by you and need to completely change environment to be able to achieve new goals. Quite interesting point here.