I would say it should take less than an hour for a dev to get an instance of a specific revision up and running, not months...but I agree with the thrust of you

I would say it should take less than an hour for a dev to get an instance of a specific revision up and running, not months...but I agree with the thrust of your message: when the reporter asked their Facebook representative for a screenshot of the box, they looked in their pictures folder for a screenshot. They probably did not try to spin up an instance for the developer.