Right, programs like the Supplemental Nutrition Assistance Program (SNAP). But I do agree that TFA was needlessly negative. I mean: > Unsurprisingly, Shaich ne

Right, programs like the Supplemental Nutrition Assistance Program (SNAP). But I do agree that TFA was needlessly negative. I mean: > Unsurprisingly, Shaich never mentions SNAP in his TED talk. If he did, he may have had to admit that Panera Cares was nothing but an elaborate branding exercise, a solution to a problem we already know how to solve. Panera Cares was an experiment that, in the end, was exactly like Shaich: full of empty, unpleasant, and superfluous gestures. I rather envy people who do gestures well. I've been coached at it, but I'm still pretty wooden.