The subtext I get from reading your question is that you are overwhelmed with the support issues. Problems can arise at any time, and need to be fixed within ho

The subtext I get from reading your question is that you are overwhelmed with the support issues. Problems can arise at any time, and need to be fixed within hours. That's not a way to run any kind of product. If you can solve that problem (lower expectations for support), then you should be able to go back to your 50% position and still make progress on CoCalc.