> Doctors (more generally experts or egoists) will be resistant to checklists because they find them unnecessary (given their experience or expertise). At the

> Doctors (more generally experts or egoists) will be resistant to checklists because they find them unnecessary (given their experience or expertise). At the end of Chapter 7 of Gawande's book (The Checklist Manifesto) is this revealing tale: <quote> Nonetheless, some skepticism persisted. After all, 20 percent did not find it easy to use, thought it took too long, and felt it had not improved the safety of care. Then we asked the staff one more question. “If you were having an operation,” we asked, “would you want the checklist to be used?” A full 93 percent said yes. </quote>