4 ms·
For me, the whole "rate product/experience by X amount of stars" system has always been broken. Especially when it seems to be taken much more seriously than it
by smurv 7y ago
For me, the whole "rate product/experience by X amount of stars" system has always been broken. Especially when it seems to be taken much more seriously than it was originally meant. Ok, I'm not a UX expert or a data analyst, but as far as I know, the statistics that are drawn from these star reviews were originally only meant to be some sort of rough pointer to approximately evaluate how good a product is. And the result should in its turn, determine if a product needs to be further reviewed. But on the other hand I get why almost everyone who offers a product or a service utilises this system, it's easy. Is this product good or bad? 1 or 5 stars? Yes or no? The web isn't really compatible for maybes, yes buts, and no howevers.