2 ms·
You do customer support via social media for the same reason you do PR and marketing on social media: because that’s where your customers are! People spend a lo
by snowwrestler 8y ago
You do customer support via social media for the same reason you do PR and marketing on social media: because that’s where your customers are! People spend a lot of time on social media.
Go to your customers if you can. Don’t force them to come to you unless you have to.