Most Chatbots I know are just an interactive search for a website/documentation. If it works, good, saves the trip to google; if not, I can still ask the bot fo

Most Chatbots I know are just an interactive search for a website/documentation. If it works, good, saves the trip to google; if not, I can still ask the bot for other ways to communicate. Why bother with a human when when it just costs more time?