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Thats a massive selection bias! I've used chatbots multiple times. Its just that they are flow specific.
by conanbatt 8y ago
Thats a massive selection bias!
I've used chatbots multiple times. Its just that they are flow specific.
- dreen 8y agoDid I say I'm speaking for all applications using chatbots? No, I related a specific experience/product/company. Of course it's biased! Chatbots can be useful, but this just wasn't the case for our audience (which is very mainstream oriented)
- conanbatt 8y agoI referred particularly to the success of Alexa: people that buy Alexa choose to use it. I agree with the lukewarm results of chatbots in most applications.