3 ms·
I agree it isn't automation, but it doesn't really bother me to do it. With the traditional arrangement, I'm standing there doing nothing while I watch the cas
by adrianmonk 8y ago
I agree it isn't automation, but it doesn't really bother me to do it.
With the traditional arrangement, I'm standing there doing nothing while I watch the cashier. It's kind of boring and the time is lost anyway, so scanning stuff is not necessarily a worse option.
I guess my main concern is really the time it takes to get out of the store. If self-checkout has better throughput, great. I'm saving time and my ice cream is melting less. If it has worse throughput due to badly-designed machines or other customers being clueless and slow, then not great.
On a side note, I feel like a weakness for self-checkout is stuff that is more complicated than scanning. If I buy a lot of produce, I have to figure out the code for lettuce, tomato, etc., which is tedious and slow. A cashier who does this all the time has them memorized, so it's much easier for them.