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> "The sales pressure was relentless," she recalls. "The totality was horrible." This sounds very dystopic. > These include tools to analyse e-mails, conversa

by kartan 8y ago

> "The sales pressure was relentless," she recalls. "The totality was horrible." This sounds very dystopic. > These include tools to analyse e-mails, conversations, computer usage, and employee movements around the office. Some firms are also monitoring heart rates and sleep patterns to see how these affect performance. This can actually end being good. Once you get the data and add to it any study that proves how stress, bad office environments, etc. affect negatively employees health. Companies should be liable for an unimaginable amount of money. People waste a lot of their lives in jobs that are pernicious for their health but usually, it is difficult to prove. Otherwise, there is a grim future for humanity when management tries to become psychologists while doing some un-regulated human experimentation in the hopes of getting a promotion. Like lobotomies, gay therapy, etc. humans are really good at coming with the most ridiculous and hurtful ideas to improve how others live or do their jobs.

sureaboutthis 8y ago
In the specific case, the company--a bank--is already liable for a lot of money and that is the reason the tellers are watched and tracked as closely as they are. That was a poor example. In the fast food restaurants I used to own, one girl complained that I was watching her every move and using a stop watch to time everyone but this wasn't true. I wasn't watching her. I was watching the whole line. I wasn't timing her. I was timing how long it took the customer from the door to the order counter and the time it took to get to the cash register. However, the last job I ever had working for someone else, my supervisor said I needed to turn my desk around in my cubicle so that, when the owner walked by, he could look and see that I wasn't just surfing the 'net instead of working. I understand his point--I'm being paid to work not surf the 'net--but you can't work continuously without some kind of break for the mind (which, in my case, was actually a slow walk to get a coffee from the lunch room).
- maze-le 8y ago
  >> I understand his point I don't. If at the end of the week, you got your work done (issues resolved, specs written, test cases covered, classes implemented, documentation written), it doesn't matter at all what you have done in between.

by kartan 8y ago

sureaboutthis 8y ago

In the specific case, the company--a bank--is already liable for a lot of money and that is the reason the tellers are watched and tracked as closely as they are. That was a poor example. In the fast food restaurants I used to own, one girl complained that I was watching her every move and using a stop watch to time everyone but this wasn't true. I wasn't watching her. I was watching the whole line. I wasn't timing her. I was timing how long it took the customer from the door to the order counter and the time it took to get to the cash register. However, the last job I ever had working for someone else, my supervisor said I needed to turn my desk around in my cubicle so that, when the owner walked by, he could look and see that I wasn't just surfing the 'net instead of working. I understand his point--I'm being paid to work not surf the 'net--but you can't work continuously without some kind of break for the mind (which, in my case, was actually a slow walk to get a coffee from the lunch room).

maze-le 8y ago
>> I understand his point I don't. If at the end of the week, you got your work done (issues resolved, specs written, test cases covered, classes implemented, documentation written), it doesn't matter at all what you have done in between.