And sometimes we aren't as intelligent as we think we are. On the phone with my home DSL service provider tech support, I was sure that the modem had been frie

And sometimes we aren't as intelligent as we think we are. On the phone with my home DSL service provider tech support, I was sure that the modem had been fried in an electrical storm (and, in fact, it had been). But they made me go through the standard script of stuff to check first, starting with unplugging the modem from the phone-line jack and plugging it back in. I did so, killing the conversation with tech support, as the phone was plugged into the modem...