This works for me! Far too many IMs seem to go like this: Them: Hey Jeff ... Them: Can I ask you a quick question ...... Them: I am sure that you are really re

This works for me! Far too many IMs seem to go like this: Them: Hey Jeff ... Them: Can I ask you a quick question ...... Them: I am sure that you are really really busy with re:Invent ......... Them: And I could look this up, but you have been here forever and I figured you would know .................. Them: Where can I find X? I am happy to help, but would prefer: Them: Hey Jeff, hope all is well. Where can I find X?