Actually, they do! This is a frequent misunderstanding, but buyer's remorse is a common thing and a lot of folks return the items that they've bought because th

Actually, they do! This is a frequent misunderstanding, but buyer's remorse is a common thing and a lot of folks return the items that they've bought because they're unsatisfied with it. Even if it is 5% of all customers, the numbers will add up really fast for Amazon. It's quite clever if you look at it from an aggregate perspective. They're casting a wider, second net to catch the fish who slip through.