Not the parent commentator but I've been in both situations described above too. If I understand what's was written, it's that if you don't have the option of g

Not the parent commentator but I've been in both situations described above too. If I understand what's was written, it's that if you don't have the option of group/team chat rooms in the software you're using then, it forces 1:1 chat conversations instead. I believe GP is then describing how the dynamics are different in a group-level broadcast of information, versus a one on one chat.