I don't think the quote from Google says quite what this writer thinks it does. > Instead, in the last few days we developed an algorithmic solution which dete

I don't think the quote from Google says quite what this writer thinks it does. > Instead, in the last few days we developed an algorithmic solution which detects the merchant from the Times article along with hundreds of other merchants that, in our opinion, provide an extremely poor user experience. The "opinion" refers to user experience. Which is, of course, a subjective thing.