I try to abide by a simple principle: Manipulate computers, don't manipulate people. To a programmer, a computer is a dutiful servant and nothing more. As muc

I try to abide by a simple principle: Manipulate computers, don't manipulate people. To a programmer, a computer is a dutiful servant and nothing more. As much as programming colors my thoughts and provides intellectual delight, it would be troubling to find myself treating other people the way I regularly treat computers. Tools work on the behalf of users. If you write software that uses people, it has ceased to be a tool. You've written a trap.