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Oracle's enterprise support is absolutely fantastic. They will not hesitate to put someone on literally the next plane, fly them to your site, and sit them the

Oracle's enterprise support is absolutely fantastic. They will not hesitate to put someone on literally the next plane, fly them to your site, and sit them there until your problem is resolved. Yes, that is expensive, but you're buying peace of mind. The above does not necessarily apply to bugs and feature requests, just operational support.

justinclift 8y ago
> They will not hesitate to put someone on literally the next plane... Definitely have heard cases of that happening, with large enough accounts. But also plenty of stories of problems being ignored, same as Google Cloud has a reputation for. :(