Echoing the top comment in this thread, FCC lists 6 providers for my neighborhood; in reality there's only two and Comcast is the only one who provides cable.

Echoing the top comment in this thread, FCC lists 6 providers for my neighborhood; in reality there's only two and Comcast is the only one who provides cable. This means if I have an issue with them, there's no competitor I can join instead and they take full advantage of this. I got it resolved recently after many years of issues, but it turns out that Comcast installed my cables wrong. They 1) Used television grade cables that weren't properly shielded so every time my neighbor ran their microwave my ping would spike to 800-2,000 and 2) Didn't hook up the cables right so my other neighbor and I have been splitting connections for the past five years Every time I bugged them about this they would send out a tech that would poke around in the attic for a bit, but ultimately just shrug their shoulders and be on their way. I was finally able to get it resolved, but only because I happen to know a local Comcast executive that was able to escalate the issue for me. If I provided such a negligent service and charged my customers full-price as an individual I would be arrested and charged with theft and fraud.