> And this is how you end up with the HomerMobile..... Ha Ha! I admit that I had to look up HomerMobile. So let me clarify, Good design starts with empathy fo

> And this is how you end up with the HomerMobile..... Ha Ha! I admit that I had to look up HomerMobile. So let me clarify, Good design starts with empathy for every user. But good product design also means that you look at functionality and manufacturability, and make intelligent trade-offs in a thoughtful manner. It is inevitable that some users will be put in the category of "Not our target user today", and some in "Not our target user, ever." But those decisions need to be deliberate, not haphazard, and not driven by stubbornness and hubris. Giving Apple the benefit of the doubt that they follow this process, then they have put me in the "we don't care about him" category. I suspect, though, that at Apple, pretty renderings win over usability arguments.