4 ms·
AirBNB needs to show rating percentages, i.e. the % of people who _do_not_ leave a rating. Most people do not like to leave negative ratings. AirBNB (Amazon to
by noja 8y ago
AirBNB needs to show rating percentages, i.e. the % of people who _do_not_ leave a rating. Most people do not like to leave negative ratings.
AirBNB (Amazon too) also need to enforce normalized ratings. Another five star review? Either adjust all ratings to an agreed average (e.g. 3 stars) or let users "use up" their 5-star ratings allowance.
- philsnow 8y ago> Either adjust all ratings to an agreed average (e.g. 3 stars) or let users "use up" their 5-star ratings allowance. This doesn't take into account people who are really picky about choosing accommodations and so only stay in listings that are worth of five stars, vs people who are very budget conscious and only stay in listings that are worth 3 stars. If you normalize these two people's ratings that will give the same 3-star average rating to both marginal and great listings.
- noja 8y agoDepends how you normalize doesn't it?
- mywittyname 8y agoOr ditch the stars all together and grade them based on their position in the bell curve of all ratings (and maybe local ratings). So, "this place is rated higher than 83% of AirBnBs in Des Moines (and better than 65% nationally)." Absent that, my MO is use this formula f(rating) -> (rating - 4) * 10. Basically, focus on what's after the decimal; so a 4.3 translates to a 3/10. The fact that it allows for negative values is a feature.