4 ms·
Honestly though, I doubt he is a loyal repeat customer of UAL, since he almost definitely would know about the "miss a segment, your itinerary is cancelled" rul
by whakojacko 16y ago
Honestly though, I doubt he is a loyal repeat customer of UAL, since he almost definitely would know about the "miss a segment, your itinerary is cancelled" rule if he was. IMO, US legacy airlines are relatively good to their valuable customers via frequent flyer programs and elite status.
- woan 16y agoElite status customers can cancel and change travel plans at will on many airlines without penalty, not too mention auto First class upgrades, no baggage fees, priority boarding, special security line access, etc... A number of folks do mileage runs just to get this privilege... I always wondered why frequent flyers don't claim about all the stuff normal travelers face. It turns out they are exempt from the horrid experience.