> Yes, their online systems should be better at explaining what happens I think the system specifically told him that his flight was okay; he got the advance c

> Yes, their online systems should be better at explaining what happens I think the system specifically told him that his flight was okay; he got the advance check in. To me, that's more of a flat out lie than a bad job of explaining the situation. I guess what I'm trying to say is, the sentence I quoted should say "do a job at explaining", not a "better" job.