I fly United a lot, domestic and international. I've screwed up a lot in terms of missing flights. When I miss a flight I stand in line waiting for someone to

I fly United a lot, domestic and international. I've screwed up a lot in terms of missing flights. When I miss a flight I stand in line waiting for someone to help me. Every single time, I'm shocked at how rude the people ahead of me in line are. They've missed their flights, and they're being rude to the United rep. I'm really not surprised when I read stories of horrific customer services any more. I know how rude people are, and they often deserve how unaccommodating customer services may be. Be nice. Or even, just don't be rude, and you'll get good customer service and they'll do all sorts of awesome stuff for you.