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Well, in their mind, he's an evil guy that's trying to game the pricing system that they broke by allowing it to be cheaper to buy a round-trip than to buy one
by jackowayed 16y ago
Well, in their mind, he's an evil guy that's trying to game the pricing system that they broke by allowing it to be cheaper to buy a round-trip than to buy one half of that round trip.
So if they let him keep his return flight, they wouldn't really be preventing anyone from doing that.
- dkersten 16y agoWell, even a simple text/email like "You have missed the first trip in a round trip flight, so your return flight has been cancelled as outlined in our terms of service" would have cleared everything up before he got to the airport. Yes, he would still need to find his own way bac, but at least he is made aware of the circumstances instead of being jerked around.