3 ms·
> Consumers have shown that price is _the_ most important factor for choosing a flight. Is that fair? Whenever I go to book a flight, none of the factors here
by ken 8y ago
> Consumers have shown that price is _the_ most important factor for choosing a flight.
Is that fair? Whenever I go to book a flight, none of the factors here are even available for my perusal. On any flight booking system I've ever used, I've never been able to sort possible flights by "inches of legroom" or "lavatory sink size". All I get is "Price", and a couple other factors which have nothing to do with the aircraft itself.
Bruce Schneier estimated [1] that 500 deaths a year are caused by traffic accidents, from people who choose to drive rather than fly because of the hassle of 21st century airport security. Technically, these people aren't airline consumers, then, but they demonstrate that there's a large group of people in the market for transportation 'voting with their wallet' on comfort and convenience rather than price or speed or even personal safety.
[1]: https://www.wired.com/2012/04/is-airport-security-killing-500-people-a-year/ https://www.wired.com/2012/04/is-airport-security-killing-50...
Maybe a more accurate (and cynical) view would be: all flights today are a terrible experience, so we might as well spend as little money as possible on them. I might be convinced to fly again if some company would at least try to provide a decent experience.
- z2 8y agoAgree with what you're saying, but anecdotally, I just don't live enough in the moment to appreciate spending an extra couple thousand dollars on a flight for 10 hours or so of business class comfort. It's nice if a bathroom sink on the flight has infrared sensors, but it's just marginally nicer for the two times I use it. Not paying for business class, however--that sort of money saved is the difference between splurging or not on my next 5 years of phones and computers.
- mcpherrinm 8y agoYou can choose Premium Economy if you want a more expensive and less awful experience, or Business. Yeah it's not directly choosing inches of legroom, but it is a reasonable proxy.
- PaulHoule 8y agoYeah but it's hard to choose a widebody instead of a narrowbody, a narrowbody that has a non-circular cross section that you can really stand up in (not a 737) or a flight with fewer stops. A big part of why the 737 experience is so bad is the lack of height, not the lack of legroom.