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Age comes into play with how people react to bad UX. A youngster can learn the quirks of a bad UI, and deal with it (while hating it). An older person will simp
by degenerate 8y ago
Age comes into play with how people react to bad UX. A youngster can learn the quirks of a bad UI, and deal with it (while hating it). An older person will simply choose to not use the product.
- vanderZwan 8y agoYes, and to get back to GP's point about not being able to avoid these interfaces in important situations, "choosing not to use the product" is underselling the problem again. It's worse than that, and the problem is getting worse.
- KineticLensman 8y agoSee my comment elsewhere about app-driven audio equipment. The option of not using 'the internet' or apps, etc is already being taken away right now for entire classes of household devices or services (e.g. banks with a friendly human).
- Malic 8y ago"An older person will simply choose to not use the product." I completely agree. The older you get, the more you realize that patience isn't always a virtue.