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This is extremely disappointing. I make a growing proportion of my income via online Python and Git courses. The platform I use (Podia) supports PayPal and St
by reuven 8y ago
This is extremely disappointing. I make a growing proportion of my income via online Python and Git courses. The platform I use (Podia) supports PayPal and Stripe. I'd love to use Stripe, but they don't work with businesses outside of the US and a handful of other countries. So I'm stuck using PayPal, which many of my customers dislike, but I don't have much choice.
Truth be told, I haven't personally had any issues with PayPal to date. It all works pretty smoothly, and their fees are part of the cost of doing business. But sticking me with the fees, even when people cancel, is very upsetting. Not that many people cancel -- but when they do, I'm happy to do it, as part of giving good customer service.
I guess that I'll eat the fees, even then, so as not to seem like a jerk. But it does make me, at least a little bit, want to rethink my "100% money-back guarantee" policy.