3 ms·

Yeah, given the choice between a translated message that is utterly useless and an English-only informative error dump, I'm gonna bet everyone remotely capable

by doteka 8y ago

Yeah, given the choice between a translated message that is utterly useless and an English-only informative error dump, I'm gonna bet everyone remotely capable of dealing with the error would choose the latter every single time.

shawnz 8y ago
> everyone remotely capable of dealing with the error Already this excludes most people who will see the error. Meanwhile, experts already have more sophisticated tools available to them like the event viewer. Obviously that wouldn't be useful in a situation like this where boot-up is blocked, but like I mentioned previously, there's only so much diagnostics you can reliably provide on a system that is in the middle of crashing.
- MrStonedOne 8y ago
  The people who see the error will be the ones who screen shot it and send it to people can deal with the error. So both sides have to be able to see the details.
  - shawnz 8y ago
    Well, you can't screenshot a BSOD, so I assume you mean they would take a photo of it (which would be awkward as hell just getting a high enough res copy from them that I could read it) or more likely they would just tell me the error message verbally and leave out all the advanced details. So I'm not sure this is really that good of a justification to make the BSOD screen more detailed.
    - logfromblammo 8y ago
      A BSoD screen could display a QR code that encodes a URL at microsoft.com that unpacks all the data after the '?' in the URL, and provides an option to change culture and locale, including links to support pages known to be associated with that error, and a button to Bing-search for more information on the error. They could then copy-paste the URL for that page using their phone into a text or email to their favorite technical adept.
      - shawnz 8y ago
        They actually do exactly that already! You can see the QR code right in OP's pic.
        logfromblammo 8y ago
        I meant that the QR code should be larger, to encode the additional information shown after the registry patch as additional URL parameters. On re-reading, I did not make that clear. Nobody is decoding QR codes by hand, so it isn't that big a deal to go from "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR" to "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR & p1=0000000000000002 & p2=FFFF9A0..."
        shawnz 8y ago
        Ah, you're right. I didn't realize the bugcheck parameters weren't included in the code, that's definitely something which would be helpful. However then you still might run into the second problem of not being able to reliably render it in a crashing state. That's the only reason I could think why they would not include those parameters in the QR.

by doteka 8y ago

shawnz 8y ago

> everyone remotely capable of dealing with the error Already this excludes most people who will see the error. Meanwhile, experts already have more sophisticated tools available to them like the event viewer. Obviously that wouldn't be useful in a situation like this where boot-up is blocked, but like I mentioned previously, there's only so much diagnostics you can reliably provide on a system that is in the middle of crashing.

MrStonedOne 8y ago
The people who see the error will be the ones who screen shot it and send it to people can deal with the error. So both sides have to be able to see the details.
- shawnz 8y ago
  Well, you can't screenshot a BSOD, so I assume you mean they would take a photo of it (which would be awkward as hell just getting a high enough res copy from them that I could read it) or more likely they would just tell me the error message verbally and leave out all the advanced details. So I'm not sure this is really that good of a justification to make the BSOD screen more detailed.
  - logfromblammo 8y ago
    A BSoD screen could display a QR code that encodes a URL at microsoft.com that unpacks all the data after the '?' in the URL, and provides an option to change culture and locale, including links to support pages known to be associated with that error, and a button to Bing-search for more information on the error. They could then copy-paste the URL for that page using their phone into a text or email to their favorite technical adept.
    - shawnz 8y ago
      They actually do exactly that already! You can see the QR code right in OP's pic.
      - logfromblammo 8y ago
        I meant that the QR code should be larger, to encode the additional information shown after the registry patch as additional URL parameters. On re-reading, I did not make that clear. Nobody is decoding QR codes by hand, so it isn't that big a deal to go from "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR" to "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR & p1=0000000000000002 & p2=FFFF9A0..."
        shawnz 8y ago
        Ah, you're right. I didn't realize the bugcheck parameters weren't included in the code, that's definitely something which would be helpful. However then you still might run into the second problem of not being able to reliably render it in a crashing state. That's the only reason I could think why they would not include those parameters in the QR.