4 ms·

First of all, how would you localize it? English-only errors would not be acceptable today like they were in the 80s. Secondly, what if accessing/storing that d

by shawnz 8y ago

First of all, how would you localize it? English-only errors would not be acceptable today like they were in the 80s. Secondly, what if accessing/storing that diagnostic data is what caused the crash?

doteka 8y ago
Yeah, given the choice between a translated message that is utterly useless and an English-only informative error dump, I'm gonna bet everyone remotely capable of dealing with the error would choose the latter every single time.
- shawnz 8y ago
  > everyone remotely capable of dealing with the error Already this excludes most people who will see the error. Meanwhile, experts already have more sophisticated tools available to them like the event viewer. Obviously that wouldn't be useful in a situation like this where boot-up is blocked, but like I mentioned previously, there's only so much diagnostics you can reliably provide on a system that is in the middle of crashing.
  - MrStonedOne 8y ago
    The people who see the error will be the ones who screen shot it and send it to people can deal with the error. So both sides have to be able to see the details.
    - shawnz 8y ago
      Well, you can't screenshot a BSOD, so I assume you mean they would take a photo of it (which would be awkward as hell just getting a high enough res copy from them that I could read it) or more likely they would just tell me the error message verbally and leave out all the advanced details. So I'm not sure this is really that good of a justification to make the BSOD screen more detailed.
      - logfromblammo 8y ago
        A BSoD screen could display a QR code that encodes a URL at microsoft.com that unpacks all the data after the '?' in the URL, and provides an option to change culture and locale, including links to support pages known to be associated with that error, and a button to Bing-search for more information on the error. They could then copy-paste the URL for that page using their phone into a text or email to their favorite technical adept.
        shawnz 8y ago
        They actually do exactly that already! You can see the QR code right in OP's pic.
        logfromblammo 8y ago
        I meant that the QR code should be larger, to encode the additional information shown after the registry patch as additional URL parameters. On re-reading, I did not make that clear. Nobody is decoding QR codes by hand, so it isn't that big a deal to go from "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR" to "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR & p1=0000000000000002 & p2=FFFF9A0..."
        shawnz 8y ago
        Ah, you're right. I didn't realize the bugcheck parameters weren't included in the code, that's definitely something which would be helpful. However then you still might run into the second problem of not being able to reliably render it in a crashing state. That's the only reason I could think why they would not include those parameters in the QR.
hak8or 8y ago
Not acceptable? English is the lingua de franca of technology. I rather have a detailed error report in one language and then have to find someone who speaks it to translate it (if Google doesn't do a good enough job), than fifteen poorly written versions. Not to mention, those error screens should be as minimal as possible in terms of features so less goes wrong. I don't want animations, fancy colors, dealing with the horror show that is localization, or anything of the sort. Because the system when it hits a bsod is in an undefined state, so it's best to exercise as little as possible of the system, just enough to get the error message out.
- shawnz 8y ago
  Exactly what I'm saying! If all it does is show a bitmap, that's the simplest possible way of getting the error message out. The more detailed you want to make the BSOD screen, the more chance of something going wrong while rendering it. Localization is just one problem with making it detailed, but there are plenty of others too even if you settle for English-only errors.
michaelmrose 8y ago
If the info is for the vendor who deals almost exclusively with English then localization is pointless. If it is for the user then being able to google the exact error is going to return more results than 47 translations. Most users will in fact do nothing but report said error to their vendor whom will refer to their English language documentation. In other news most programming languages aren't localized for example.
- shawnz 8y ago
  > If it is for the user then being able to google the exact error And they already provide just enough information to be able to google the error. I am just opposed to adding more detailed information, the kind of information that's only relevant for experts and is not guaranteed to be available in the middle of a crash. > In other news most programming languages aren't localized for example. Programming languages aren't consumer products like operating systems are
  - michaelmrose 8y ago
    Error messages aren't really consumer products either.

by shawnz 8y ago

doteka 8y ago

Yeah, given the choice between a translated message that is utterly useless and an English-only informative error dump, I'm gonna bet everyone remotely capable of dealing with the error would choose the latter every single time.

shawnz 8y ago
> everyone remotely capable of dealing with the error Already this excludes most people who will see the error. Meanwhile, experts already have more sophisticated tools available to them like the event viewer. Obviously that wouldn't be useful in a situation like this where boot-up is blocked, but like I mentioned previously, there's only so much diagnostics you can reliably provide on a system that is in the middle of crashing.
- MrStonedOne 8y ago
  The people who see the error will be the ones who screen shot it and send it to people can deal with the error. So both sides have to be able to see the details.
  - shawnz 8y ago
    Well, you can't screenshot a BSOD, so I assume you mean they would take a photo of it (which would be awkward as hell just getting a high enough res copy from them that I could read it) or more likely they would just tell me the error message verbally and leave out all the advanced details. So I'm not sure this is really that good of a justification to make the BSOD screen more detailed.
    - logfromblammo 8y ago
      A BSoD screen could display a QR code that encodes a URL at microsoft.com that unpacks all the data after the '?' in the URL, and provides an option to change culture and locale, including links to support pages known to be associated with that error, and a button to Bing-search for more information on the error. They could then copy-paste the URL for that page using their phone into a text or email to their favorite technical adept.
      - shawnz 8y ago
        They actually do exactly that already! You can see the QR code right in OP's pic.
        logfromblammo 8y ago
        I meant that the QR code should be larger, to encode the additional information shown after the registry patch as additional URL parameters. On re-reading, I did not make that clear. Nobody is decoding QR codes by hand, so it isn't that big a deal to go from "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR" to "https :// www.windows.com / stopcode ? code=ACPI_BIOS_ERROR & p1=0000000000000002 & p2=FFFF9A0..."
        shawnz 8y ago
        Ah, you're right. I didn't realize the bugcheck parameters weren't included in the code, that's definitely something which would be helpful. However then you still might run into the second problem of not being able to reliably render it in a crashing state. That's the only reason I could think why they would not include those parameters in the QR.

hak8or 8y ago

Not acceptable? English is the lingua de franca of technology. I rather have a detailed error report in one language and then have to find someone who speaks it to translate it (if Google doesn't do a good enough job), than fifteen poorly written versions. Not to mention, those error screens should be as minimal as possible in terms of features so less goes wrong. I don't want animations, fancy colors, dealing with the horror show that is localization, or anything of the sort. Because the system when it hits a bsod is in an undefined state, so it's best to exercise as little as possible of the system, just enough to get the error message out.

shawnz 8y ago
Exactly what I'm saying! If all it does is show a bitmap, that's the simplest possible way of getting the error message out. The more detailed you want to make the BSOD screen, the more chance of something going wrong while rendering it. Localization is just one problem with making it detailed, but there are plenty of others too even if you settle for English-only errors.

michaelmrose 8y ago

If the info is for the vendor who deals almost exclusively with English then localization is pointless. If it is for the user then being able to google the exact error is going to return more results than 47 translations. Most users will in fact do nothing but report said error to their vendor whom will refer to their English language documentation. In other news most programming languages aren't localized for example.

shawnz 8y ago
> If it is for the user then being able to google the exact error And they already provide just enough information to be able to google the error. I am just opposed to adding more detailed information, the kind of information that's only relevant for experts and is not guaranteed to be available in the middle of a crash. > In other news most programming languages aren't localized for example. Programming languages aren't consumer products like operating systems are
- michaelmrose 8y ago
  Error messages aren't really consumer products either.