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It's not just the online aspect either. The internal tools are absolutely awful. And even small credit unions spend hundreds of thousands a year on them.
by trafficlight 16y ago
It's not just the online aspect either. The internal tools are absolutely awful. And even small credit unions spend hundreds of thousands a year on them.
- blasdel 16y agoIf BankSimple is really going to be immediately contactable via "Phone, chat, FaceTime, Skype, email, whatever.", then they're bound to be innovating on the internal stuff too. Can they realistically contract out the call center to any of the companies that service existing retail banks?