Sorry for the delayed reply. Have been too busy. Today I got a delivery for 6 revision books for my daughter. One is incorrect. I know when I return it, I'm go

Sorry for the delayed reply. Have been too busy. Today I got a delivery for 6 revision books for my daughter. One is incorrect. I know when I return it, I'm going to get the same damn wrong book again because somewhere along the line someone doesn't give a fuck and everything is so utterly compartmentalised. I only say this is going to happen because it has happened to me twice before. Then there's the two marketplace sellers I've complained and complained about and they didn't deal with it at all. Whereas the OP got shafted once. It's an efficient bureaucracy, reminiscent of the film Brazil, nothing more.