Like many others in this thread, I lost data due to Evernote bugs; I also found their app incredibly slow to use, and then combine that with the price increases

Like many others in this thread, I lost data due to Evernote bugs; I also found their app incredibly slow to use, and then combine that with the price increases as perfectly fine alternatives (OneNote, Apple Notes) were still free or much lower price (Bear plus Drafts on iOS are my current replacement)---I cancelled my account last year. The headline makes this seem like much more of a mystery than it is. "Offer an unreliable product at a high price" isn't a recipe for commercial success, not unless you're a monopolist (it works for the cable companies).