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"Things like deadlines, status reports, daily standups, open offices, tickets, and retrospectives are designed around the assumption of a reluctant workforce wh
by CapricornNoble 8y ago
"Things like deadlines, status reports, daily standups, open offices, tickets, and retrospectives are designed around the assumption of a reluctant workforce who have to be clubbed into line."
I recently read a RAND Corporation research paper from the early 90's about command and control, and it gave me new insight into how a C2 system supports a commander (or in a business case, the CEO).
The things that you mentioned (status reports, daily standups, tickets) are not for "clubbing the workforce", they are for feeding information to the CEO/commander about 3 things:
-does the organization understand the plan the way the CEO does?
-is the organization executing the plan correctly?
-is there information that requires the CEO to change the plan?
It's not about "the beatings will continue until morale improves".
- dano 8y agoDo you have a link to the paper as I'd be interested in reading it.
- CapricornNoble 8y agoSure, here ya go: https://www.rand.org/pubs/reports/R3761-1.html https://www.rand.org/pubs/reports/R3761-1.html