Don't try to make a new account as others have suggested. You're essentially guaranteed to be permanently delisted by Amazon if you do this and they react. Inst

Don't try to make a new account as others have suggested. You're essentially guaranteed to be permanently delisted by Amazon if you do this and they react. Instead, send a polite but compelling email to jeff@amazon.com explaining the situation in full. I once had an issue that Amazon's customer service wouldn't address. I emailed jeff@amazon.com and had a response within a week, with a full resolution to the matter. Worth a shot?