Yeah it is insane. Trying to approach these appeals like you are talking to a regular person just results in failure. A whole industry has popped up around writ

Yeah it is insane. Trying to approach these appeals like you are talking to a regular person just results in failure. A whole industry has popped up around writing Amazon appeals. It is silly, the whole process encourages you to wildly over promise in your plan, a reasonable set of steps to solve the problem likely won't get you anywhere. Even have to admit to and propose a fix to problems that were never there to fix their check boxes. There is also a wall between account managers and the seller performance teams, we have had account mangers pushing to get our account back on and not being able to help. OP- There is a lot of information online so just continue to research and work out exactly what they are looking for, what their check boxes look like, and then write something that hits them all. On the positive side it is rare a final determination from them is actually final and they will generally still look at things after the deadlines they have set.