I concur. I once spent a couple of days in Tampere "attempting" to fix a couple of serious bugs between our app and the telephony layer on a S60 device. Never

I concur. I once spent a couple of days in Tampere "attempting" to fix a couple of serious bugs between our app and the telephony layer on a S60 device. Never once did Nokia pair us up with a hard core device engineer - I honestly don't know if they exist. I can tell you all about the fluffy product manager types and the great times we had eating Reindeer!