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I don't have an attribution for this quote, so if someone knows it please share... If you want an opinion let's go with mine. Otherwise let's look at t
by agentultra 8y ago
I don't have an attribution for this quote, so if someone knows it please share...
If you want an opinion let's go with mine.
Otherwise let's look at the data.
It's true that many quantitative metrics can incentivize people in the wrong way. There's a funny story about a city trying to get rid of rats that incentivizes people to hunt rats and turn in the tails... but the people start farming the rats in order to get the reward instead while the project leaders pat each others' backs.
However as an engineering leader you should not discount the value of qualitative metrics or metrics altogether. I try to only make a decision "from the gut" when there is no other choice and decision must be made. Data is key. How do you know how well your code review culture is thriving if you do not see, across the entire team, metrics reporting the number of open pull requests, how long they are staying open on average, how many comments they're getting, etc? How do you know if one of your engineers is struggling if you're not watching what gets checked in, what code is being rewritten frequently, etc? How do you gain leverage for your team to management if their are no facts, metrics, to back you your arguments?
Just a reminder that you should use metrics. Maybe avoid using them as reward mechanisms and use them as leverage instead.
I don't work for GitPrime but you should definitely check out what they're up to.
https://try.gitprime.com/data-driven-engineering-metrics/ https://try.gitprime.com/data-driven-engineering-metrics/
- hopler 8y ago"and if you want data, let's go with mine". -- how to lie with statistics.
- agentultra 8y agoWell if you want to play that game then how do we know the person who's relying on their instincts and intuitions isn't lying either? Who do we believe? I didn't suggest using metrics to make anyone accountable but using them as leverage to empower your team. What would be the point of gaming those metrics? Nobody would profit from lies and if you're checking the providence of your data, in the case of Gitprime your own repository, then identifying a culprit would be rather easy.
- noarchy 8y ago>Just a reminder that you should use metrics. Maybe avoid using them as reward mechanisms and use them as leverage instead. And unfortunately, I know of at least one software shop where GitPrime metrics are used as reward mechanisms. They influence performance reviews.