I think there is a difference between aversion to friction and the ability to completely control your emotions, which was apparently Tim's skill. My boss is si

I think there is a difference between aversion to friction and the ability to completely control your emotions, which was apparently Tim's skill. My boss is similar. We've been through some brutal meetings together, and while I start to get heated, he stays totally cool and positive. I always admire it, but can't always follow his lead. While others might have been immediately upset at their employee, Tim could step back, remain level-headed, and look at the big picture. In the big picture, he had found an employee who could be really successful.