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And yet I get much more assistance in keeping my login secure from a two-bit social media site than I do from virtually every bank I’ve had an account with (spe
by davidgh 8y ago
And yet I get much more assistance in keeping my login secure from a two-bit social media site than I do from virtually every bank I’ve had an account with (speaking of banks in the USA).
Two factor using something like Google Authenticator? Nope.
Two factor using a less-secure text messsge? Rarely.
An email asking for secondary confirmation when logging in from a new device or IP address? Forget it.
A history within my account that shows all logins and login attempts, along with the request IP address and location? I wish.
I’m sure banks do stuff behind the scenes to secure my account. But it seems they could do a lot more to empower me to help in the process. I understand that it’s difficult to pin the blame on a bank for a password stolen by a virus a customer picks up that had nothing to do with them. But it seems they’d do a whole lot more to help me protect my account.
I’m generalizing, I know, but I find it comical (and frustrating) at how often I see banks attempt to do things in the name of security that don’t help at all, but go a long way to destroy UX, or even decrease security.
- Prevent paste on the password field.
- Security questions, often with ridiculous questions.
- “Security” phrase and image.
- Shocking password restrictions.
- HenryBemis 8y ago> - Prevent paste on the password field. For Firefox users, I use "don't f... with paste" addon. It works like a charm.