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Well basically all the metrics, A/B testing and optimization technologies built by companies like Google, Facebook and a load of other smaller tech startups fou
by malandrew 8y ago
Well basically all the metrics, A/B testing and optimization technologies built by companies like Google, Facebook and a load of other smaller tech startups found their way into the hands of people running media companies. Google Analytics probably did the most to set this trend as blog after blog started using it to understand how to drive traffic.
Now that the media has these tools, their content becomes subservient to getting those eyeballs, clicks, time on page and repeat visits.
What has all this taught us? That nothing drives metrics like anger and rage, so anger and rage is what the opinion industry produces. Furthermore, cognitive dissonance costs you eyeballs, so the tendency is to further self censor your content to avoid anything that might upset the increasingly sheltered worldview of your audience.