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Yeah, their stuff was more open from the Ericsson lineage. My first phone was a SE t68i, my last Sony Ericsson was the Arc. Then I went through a bunch of Sony

Yeah, their stuff was more open from the Ericsson lineage. My first phone was a SE t68i, my last Sony Ericsson was the Arc. Then I went through a bunch of Sony android phones. In the US they were fucking garbage. I went through 3 replacements with a Xperia Z5 some years back that kept burning through the screen. My Z3 had the glass on the back crack, and no repair shop could adequately glue the thing back onto the phone. So I converted it to stationary use. It eventually died after I used it as a AP wedged into a window, and water got inside. Sony has one incompetent repair center in the US. Turnaround time averaged around 40 days, a time in which we'd need to contact Sony to keep moving the process forward. This was my experience with the Z series right on back to my old featurephone K-series in the mid-2000's Good riddens, I won't miss them.

woofie11 8y ago
The screens on front also spontaneously crack, all the time. My first phone, I thought it was a fluke, so I bought another. Then I had to RMA it. Then I stopped buying Sony.
- joecool1029 8y ago
  Yeah seriously, my issue isn't that the phones failed. My issue is that the company has a terrible repair center and leaves you over a month without a phone to use. Then when it's an obvious engineering defect, they don't offer a replacement to a model without the issue (or a refund) I've been lucky (for someone that buys phone direct) that I usually have a backup and a backup for the backup. Many don't have that luxury. I remember I had a Xperia Neo V cook the 3G portion of the radio and get denied for replacement under warranty (corrosion). All this leaves a terrible taste in my mouth. To contrast, my Phillips 43" monitor had the screen go (backlight mura), it's a comparable $600 device. Know what they do? Advance replacement, I had a new panel in 2 days and could ship back the defective. Sony could do this, but they don't. Since they lack local repair centers you're just left without a working device. Years back I had a friend with a 40gb ipod photo. It kept failing on him, Apple would replace. Eventually on the 3rd time they upgraded him to a 60gb ipod video, at no cost. He never experienced another failure. To date, he is still an Apple customer, still upgrades to their new devices every couple years. Sony doesn't even try in the US.
schuke 8y ago
Off topic but I just wanna say, oh man the T68 and especially the later T618, one of the most beautiful phones of all time. Apparently sold tons as well.
- joecool1029 8y ago
  I still have my T68, I used it for many years after it's phone lifetime as a bluetooth remote for my audio system. Out of ones I owned with the best aesthetics... the Nokia N9. No other phone matched OS to hardware as well. Mine died, else I'd probably still use it as a desk clock. It inspired the design of the entire later Lumia line.
dao- 8y ago
I had two water damages with my Z5 Compact that were arguably my fault. Got it replaced both times by a new phone at the Sony Center in Berlin.
- joecool1029 8y ago
  That's awesome that they are so great in the Fatherland where you have strong consumer protection laws. As they are not legally required to do that in the US, the message is more like: "It's your fault for having problems, fuck you"

woofie11 8y ago

The screens on front also spontaneously crack, all the time. My first phone, I thought it was a fluke, so I bought another. Then I had to RMA it. Then I stopped buying Sony.

joecool1029 8y ago
Yeah seriously, my issue isn't that the phones failed. My issue is that the company has a terrible repair center and leaves you over a month without a phone to use. Then when it's an obvious engineering defect, they don't offer a replacement to a model without the issue (or a refund) I've been lucky (for someone that buys phone direct) that I usually have a backup and a backup for the backup. Many don't have that luxury. I remember I had a Xperia Neo V cook the 3G portion of the radio and get denied for replacement under warranty (corrosion). All this leaves a terrible taste in my mouth. To contrast, my Phillips 43" monitor had the screen go (backlight mura), it's a comparable $600 device. Know what they do? Advance replacement, I had a new panel in 2 days and could ship back the defective. Sony could do this, but they don't. Since they lack local repair centers you're just left without a working device. Years back I had a friend with a 40gb ipod photo. It kept failing on him, Apple would replace. Eventually on the 3rd time they upgraded him to a 60gb ipod video, at no cost. He never experienced another failure. To date, he is still an Apple customer, still upgrades to their new devices every couple years. Sony doesn't even try in the US.

schuke 8y ago

Off topic but I just wanna say, oh man the T68 and especially the later T618, one of the most beautiful phones of all time. Apparently sold tons as well.

joecool1029 8y ago
I still have my T68, I used it for many years after it's phone lifetime as a bluetooth remote for my audio system. Out of ones I owned with the best aesthetics... the Nokia N9. No other phone matched OS to hardware as well. Mine died, else I'd probably still use it as a desk clock. It inspired the design of the entire later Lumia line.

dao- 8y ago

I had two water damages with my Z5 Compact that were arguably my fault. Got it replaced both times by a new phone at the Sony Center in Berlin.

joecool1029 8y ago
That's awesome that they are so great in the Fatherland where you have strong consumer protection laws. As they are not legally required to do that in the US, the message is more like: "It's your fault for having problems, fuck you"