6 ms·

It'd be a slimier move to release a $200 charging pad that doesn't work well.

by jmole 8y ago

Hamuko 8y ago
That's nothing for Apple. They have released $2000 laptops that don't work well.
- Bud 8y ago
  But not on purpose. In this case, after a sustained engineering effort, Apple finally and reluctantly concluded that they could not build this particular product up to their standard, so they decided to just not build it at all, instead. We should applaud that. That's how things should work.
  - Hamuko 8y ago
    >But not on purpose. You could argue that after three models with butterfly keyboards, it's pretty purposeful. It's not like no one pointed it out to them.
    - untog 8y ago
      Not sure why this is being downvoted. You could excuse the first model using the butterfly keyboard as them not knowing the issues, but multiple revisions have been released since and the keyboard was untouched. That can't not be deliberate.
      - saagarjha 8y ago
        I mean, they clearly did try to fix it, as evidenced by the membrane they added to the newest revision. The fact that this didn’t actually resolve the issue is unrelated.
        asaddhamani 8y ago
        Ugh they should really get rid of that keyboard
    - gfosco 8y ago
      This is ignoring the fact that very few people have issues with these keyboards overall.
      - Hamuko 8y ago
        How many people are very few people? There's 35,000 signatures on a petition to recall the keyboards. There's two class-action lawsuits. There's how many different online writings about the issue?
        gfosco 8y ago
        You can get signatures and file suits for almost anything, that's pretty meaningless. If it wasn't an insignificant percentage, they would've done something about it.
        Hamuko 8y ago
        So your basis for the "very few people" is Apple's inaction?
        gfosco 8y ago
        They're really the only entity who knows how widespread this is, and is financially incentivized to address it. Additionally, my employer has probably 30,000 of these keyboards in service and it's not a significant issue.
        Hamuko 8y ago
        They're also financially incentivised to downplay the issue considering the class-action lawsuits alleging that they were selling defective keyboards.
        gfosco 8y ago
        I don't think Apple is too concerned about class action lawsuits over keyboards... They'll settle and pay a little cash, another entirely insignificant number.
    - threeseed 8y ago
      I had a 2016 MacBook Pro which absolutely had a lot of issues with the butterfly keyboard. It was clearly a bad product. But they definitely fixed the issues with the 2018 one. There definitely isn't the same level of complains on the internet about it.
      - altfredd 8y ago
        There are less complaints about 2018 model. They didn't really fix it. If my (non-Apple) laptop is anything to go by, the keyboards with that crappy low-rise design have average life expectancy of one year. The 2018 modification will not get clogged with dust until the end of 2019, at which point people will be complaining about it too.
- mcphage 8y ago
  > That's nothing for Apple. They have released $2000 laptops that don't work well. Right, and I don't know why you think that's not slimy.
- threeseed 8y ago
  My 2018 MacBook Pro works great. No issues with the hardware at all and I love the TouchBar. What exactly is wrong with them ?
  - Hamuko 8y ago
    The keyboards. My 2016 MacBook Pro has had issues with several of the keys. Apple has extended the warranty on the keyboard to four years, but it's not like they will actually give you a working keyboard design, but rather switch out the keyboard for the same design. They're also being sued for the keyboard issues.
    - threeseed 8y ago
      I know that they had issues with the 2016 and 2017 models. I owned one. But those issues were fixed in the 2018 one. Which is why they haven't needed to extend the warranty at all.
      - Hamuko 8y ago
        Not really. Joanna Stern's article was about her 2018 MacBook Air's keyboard, which has the same membrane as the 2018 MacBook Pro keyboard.
      - evanmoran 8y ago
        Sadly people are reporting issues with the 2018 versions as well. For example, this article hilariously was written without the 'r' and 'e' keys to showcase what's been happening recently: https://www.wsj.com/graphics/apple-still-hasnt-fixed-its-macbook-keyboard-problem/ https://www.wsj.com/graphics/apple-still-hasnt-fixed-its-mac...
      - darkpuma 8y ago
        > "I know that they had issues with the 2016 and 2017 models." So it's no longer your belief that the 2017 model was significantly better than the 2016 version? Or was it significantly better, but still shit? In one or two years will the 2018 version in turn be considered significantly better but still shit?

It'd be a slimier move to release a $200 charging pad that doesn't work well.

by jmole 8y ago

It'd be a slimier move to release a $200 charging pad that doesn't work well.

Hamuko 8y ago

That's nothing for Apple. They have released $2000 laptops that don't work well.

Bud 8y ago
But not on purpose. In this case, after a sustained engineering effort, Apple finally and reluctantly concluded that they could not build this particular product up to their standard, so they decided to just not build it at all, instead. We should applaud that. That's how things should work.
- Hamuko 8y ago
  >But not on purpose. You could argue that after three models with butterfly keyboards, it's pretty purposeful. It's not like no one pointed it out to them.
  - untog 8y ago
    Not sure why this is being downvoted. You could excuse the first model using the butterfly keyboard as them not knowing the issues, but multiple revisions have been released since and the keyboard was untouched. That can't not be deliberate.
    - saagarjha 8y ago
      I mean, they clearly did try to fix it, as evidenced by the membrane they added to the newest revision. The fact that this didn’t actually resolve the issue is unrelated.
      - asaddhamani 8y ago
        Ugh they should really get rid of that keyboard
  - gfosco 8y ago
    This is ignoring the fact that very few people have issues with these keyboards overall.
    - Hamuko 8y ago
      How many people are very few people? There's 35,000 signatures on a petition to recall the keyboards. There's two class-action lawsuits. There's how many different online writings about the issue?
      - gfosco 8y ago
        You can get signatures and file suits for almost anything, that's pretty meaningless. If it wasn't an insignificant percentage, they would've done something about it.
        Hamuko 8y ago
        So your basis for the "very few people" is Apple's inaction?
        gfosco 8y ago
        They're really the only entity who knows how widespread this is, and is financially incentivized to address it. Additionally, my employer has probably 30,000 of these keyboards in service and it's not a significant issue.
        Hamuko 8y ago
        They're also financially incentivised to downplay the issue considering the class-action lawsuits alleging that they were selling defective keyboards.
        gfosco 8y ago
        I don't think Apple is too concerned about class action lawsuits over keyboards... They'll settle and pay a little cash, another entirely insignificant number.
  - threeseed 8y ago
    I had a 2016 MacBook Pro which absolutely had a lot of issues with the butterfly keyboard. It was clearly a bad product. But they definitely fixed the issues with the 2018 one. There definitely isn't the same level of complains on the internet about it.
    - altfredd 8y ago
      There are less complaints about 2018 model. They didn't really fix it. If my (non-Apple) laptop is anything to go by, the keyboards with that crappy low-rise design have average life expectancy of one year. The 2018 modification will not get clogged with dust until the end of 2019, at which point people will be complaining about it too.
mcphage 8y ago
> That's nothing for Apple. They have released $2000 laptops that don't work well. Right, and I don't know why you think that's not slimy.
threeseed 8y ago
My 2018 MacBook Pro works great. No issues with the hardware at all and I love the TouchBar. What exactly is wrong with them ?
- Hamuko 8y ago
  The keyboards. My 2016 MacBook Pro has had issues with several of the keys. Apple has extended the warranty on the keyboard to four years, but it's not like they will actually give you a working keyboard design, but rather switch out the keyboard for the same design. They're also being sued for the keyboard issues.
  - threeseed 8y ago
    I know that they had issues with the 2016 and 2017 models. I owned one. But those issues were fixed in the 2018 one. Which is why they haven't needed to extend the warranty at all.
    - Hamuko 8y ago
      Not really. Joanna Stern's article was about her 2018 MacBook Air's keyboard, which has the same membrane as the 2018 MacBook Pro keyboard.
    - evanmoran 8y ago
      Sadly people are reporting issues with the 2018 versions as well. For example, this article hilariously was written without the 'r' and 'e' keys to showcase what's been happening recently: https://www.wsj.com/graphics/apple-still-hasnt-fixed-its-macbook-keyboard-problem/ https://www.wsj.com/graphics/apple-still-hasnt-fixed-its-mac...
    - darkpuma 8y ago
      > "I know that they had issues with the 2016 and 2017 models." So it's no longer your belief that the 2017 model was significantly better than the 2016 version? Or was it significantly better, but still shit? In one or two years will the 2018 version in turn be considered significantly better but still shit?