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It's been my experience that a lot of seeming mysteries are solved only by the person with the mystery talking to the right person. And the right person could b
by jschwartzi 8y ago
It's been my experience that a lot of seeming mysteries are solved only by the person with the mystery talking to the right person. And the right person could be anyone with an observation.
It happens in Engineering all the time too, where you talk to the one user in ten-thousand who happens to have a keen eye for the exact sequence of events on the display, and their careful recitation of the sequence of frames on the display is enough for you to piece together the system state at the time of a failure.
It's rare that engineers talk to users, and it's probably equally rare for environmentalists to talk to individual farmers looking for information.
- mfoy_ 8y agoIt's not even "one in ten thousand", I think more often it's just that the people who don't know assume that no one else knows either and don't bother properly asking around.
- deleted 8y ago[deleted]
- macintux 8y agoThat’s exactly right. There are so, so many events in the world never captured in a durable format that only a few people know, and if you don’t ask them in time, that knowledge is simply gone.