5 ms·

My employee returned his first laptop because of this issue, and now his replacement laptop is having the exact same problem. He's 2/2 with this issue. The sta

My employee returned his first laptop because of this issue, and now his replacement laptop is having the exact same problem. He's 2/2 with this issue. The statistical likelihood of that if the issue only affects a small percentage of laptops is very low.

hopler 8y ago
The likelihood is modulated by the level of dust and Cheetos in the operating environment.
- theslurmmustflo 8y ago
  So you mean, real world conditions?
- kalleboo 8y ago
  If a keyboard can't handle "dust" then it's not a Pro keyboard. My MacBook Pro Retina 2012 traveled the world in all kinds of challenging outdoor environments and as long as liquid didn't go into the keyboard there was no worry. I've always adored the MacBook Pro line since they were so solidly built. I've dropped a pre-unibody model where it got it a big dent in the chassis but it kept on trucking for years. Quality like that is worth paying for. "Keep away from dust" is not worth $3000.
- eeeeeeeeeeeee 8y ago
  It’s a portable. It’s meant to be in the environment around humans. Which means dust. Sometimes I think Apple only intended for this laptop to be on display in a sealed box.
smiths1999 8y ago
I have had this issue, my mom has had the issue, and so has my brother in law. I ended up buying a used X1 Carbon on ebay and throwing Ubuntu on it. It will probably be a long time before I buy a MBP as my main dev machine after this fiasco, the X1 Carbon (while not perfect) is just too reliable. It's also comforting to know that if I break the X1 I'm out a few hundred dollars rather than a few thousand. As someone who was a huge Apple fan, they have really gone downhill lately.
randyrand 8y ago
Also was nearly 2/2. 1. 2016 MBP came with some of the keys extremely clacky. large very audible snap noise on ~10% of keyboard keys. Went away after ~10 days use (was about to return it). 2. months later something small got underneath the spacebar. few days later, spacebar no longer worked on right hand side. 3. replacement came. few months later another piece of dust/particulate got under the spacebar. Being much gentler this time I got the particulate out of the way without breaking the space bar. I've since sold the computer. Note: I never eat near my computer so I don't know were these particulates came from.
- eeeeeeeeeeeee 8y ago
  My 2016 one had the same issue on day one from an Apple Store. I noticed it was especially reproducible when the machine was under load / hot. Almost like the ambient heat was melting glue inside or something. Either way, utterly ridiculous for a machine that cost about 3k.

hopler 8y ago

The likelihood is modulated by the level of dust and Cheetos in the operating environment.

theslurmmustflo 8y ago
So you mean, real world conditions?
kalleboo 8y ago
If a keyboard can't handle "dust" then it's not a Pro keyboard. My MacBook Pro Retina 2012 traveled the world in all kinds of challenging outdoor environments and as long as liquid didn't go into the keyboard there was no worry. I've always adored the MacBook Pro line since they were so solidly built. I've dropped a pre-unibody model where it got it a big dent in the chassis but it kept on trucking for years. Quality like that is worth paying for. "Keep away from dust" is not worth $3000.
eeeeeeeeeeeee 8y ago
It’s a portable. It’s meant to be in the environment around humans. Which means dust. Sometimes I think Apple only intended for this laptop to be on display in a sealed box.

smiths1999 8y ago

I have had this issue, my mom has had the issue, and so has my brother in law. I ended up buying a used X1 Carbon on ebay and throwing Ubuntu on it. It will probably be a long time before I buy a MBP as my main dev machine after this fiasco, the X1 Carbon (while not perfect) is just too reliable. It's also comforting to know that if I break the X1 I'm out a few hundred dollars rather than a few thousand. As someone who was a huge Apple fan, they have really gone downhill lately.

randyrand 8y ago

Also was nearly 2/2. 1. 2016 MBP came with some of the keys extremely clacky. large very audible snap noise on ~10% of keyboard keys. Went away after ~10 days use (was about to return it). 2. months later something small got underneath the spacebar. few days later, spacebar no longer worked on right hand side. 3. replacement came. few months later another piece of dust/particulate got under the spacebar. Being much gentler this time I got the particulate out of the way without breaking the space bar. I've since sold the computer. Note: I never eat near my computer so I don't know were these particulates came from.

eeeeeeeeeeeee 8y ago
My 2016 one had the same issue on day one from an Apple Store. I noticed it was especially reproducible when the machine was under load / hot. Almost like the ambient heat was melting glue inside or something. Either way, utterly ridiculous for a machine that cost about 3k.