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There is this really weird hindsight about Apple products that I just don't understand. Apple products have always had weird quirks and defects. Always. All of
by themagician 8y ago
There is this really weird hindsight about Apple products that I just don't understand.
Apple products have always had weird quirks and defects. Always. All of them. The joke about Apple was to make sure you ALWAYS got AppleCare, because the odds of a failure within three years were high and for most repairs you were looking at a minimum of $300. Any repair of a logic board was $600+.
I've been using a Mac as my primary machine since the Intel transition in 2006. Every single one has had an repair bill covered by AppleCare that was larger than the cost of AppleCare itself. The video card on the logic board on my first Core Duo iMac failed at some point. $800 repair. My polycarbonate MacBook had the super drive fail. That was like $250 alone. Something else failed with that one but I can't remember. Battery or trackpad maybe. My MacBook Air from 2012 — the screen delaminated — $300 for a new screen + labor that I don't recall. Had it replaced right before the warranty expired, but it's happened again with the replacement as well. And it will eventually happen to every single MacBook Air ever made.
Mac products are not designed to last (that's not saying that they can't, but they aren't designed to). They are not designed to be repaired. Never have been. They are designed to get you into a 3-5 year upgrade cycle. Once you realize that it's actually quite freeing because you just don't worry about it the same way you don't worry about the quirks in a leased car. You buy a $3,000 MBP and keep it for three years. You sell it for $1,000 when the warranty expires and get the new one for $3,000. It ends up costing you $55/mo forever, but you always have a new model MBP. That's the Apple model, and that's the way it's always been. If you want a computer that's designed to last you get a ThinkPad or a business-grade Dell/HP.
- manicdee 8y agoAnd yet here I am with a 2010 11” MacBook Air desperately hoping for it to break so I can justify a replacement (just not yet because the new keyboards are crap). I have three iMacs from a Strawberry second gen, one of the last white polycarbonate models (first core 2 duo?) and a 27” iMac in the enclosure with the really thin edge. I have an iPhone 4 which doesn’t run anything I am interested in using, an iPhone 6 which is way overdue for a battery replacement. To get close to the type of problems you have, I’d have to talk about the various Wintel laptops I have had over the years which ended up failing due to external or internal power supply issues, GPUs that just stop working, and batteries that just give up. I have come to accept that Apple is forever, and I only rent time on a Wintel.
- x0x0 8y agoI've either been friends with IT that bought 25 laptops a year, or done the buying myself for about the last decade. The new Macs have widespread reliability issues that were previously highly atypical. The genius bars have also gone to shit; it's now much less common to be able to get instore repairs. The new thing with the 2016 and on series is a joke of a warranty where the device disappears for at minimum the better part of a week. The combination has me struggling to figure out what we buy.