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In the case of Google, neither developers nor end-users are customers. Their true customers are buyers of space to display ads, and buyers of data from user tra
by antpls 8y ago
In the case of Google, neither developers nor end-users are customers. Their true customers are buyers of space to display ads, and buyers of data from user tracking.
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- benologist 8y agoWhile that was true twenty years ago, it was more like ads were the only service they had and buying their [only] service made a customer. Purchasing their goods and services is still what makes you their customer in most countries where the term is defined by commerce departments or similar, and now Google offers much more than just ads.
- criddell 8y agoI pay Google each month for Google Music, phone service, and for hosting. I'd say I'm a customer of theirs.