Big companies simply shouldn’t use Google services until they resolve these issues with their awful support. I know this is about Apps and you can’t really avo

Big companies simply shouldn’t use Google services until they resolve these issues with their awful support. I know this is about Apps and you can’t really avoid google if you make apps, but the story is the same throughout their services. I’d Azure breaks I have a direct hotline to Seattle. Granted we’re enterprise and spend a lot of money on Microsoft products, but I can still call Seattle and they’ll work on it and give me hourly status reports until my issue is resolved. If our google cloud breaks I can talk to a chatbot. Maybe having fewer support staff saves google money on the budgets, but I’m not convinced it’s a very good long term strategy if you want enterprise to take your services seriously.